Shipping & Returns

Expedited Shipping

We know when you want it, you want it fast. This is why we charge you a small flat fee for expedited shipping anywhere in North America (the difference is on the house).

All FAMEDROP orders are tracked by the shipping carrier. Note that handling times (specified on each style’s product page) needs to be added to shipping time. Know that we strive to send you all items prior to the specified deadline!

Up to $150 $7.99 Expedited Shipping
Over $150 FREE Expedited Shipping

Easy Returns

Eligible items purchased from FAMEDROP are entitled to refunds within 30 days of purchase. You will be reimbursed immediately after the return has been received, inspected, and approved by our warehouse.

Need to return an item?

  1. Request a return authorization with Customer Care and get your authorization slip.
  2. RAs are valid for 7 days after they have been issued.
  3. The shipping date on the packaging will serve as confirmation that the item has been returned within the accepted delay.
  • Accepted returns are in the original condition, or unworn, unwashed, undamaged, unused, and with all original tags attached. Consumable products (beauty), earrings, underwear (including socks), and clearance items (at or above 30% discount) are not eligible for return.
  • Shoe boxes are an important part of the product presentation and need to be returned undamaged, along with the shoes. Keep shoe boxes intact to ensure accepted returns. Footwear returns in which the shoebox has been utilized as the outer shipping box will be considered as damaged and therefore refused.

Customers are responsible for ensuring that the address given at checkout is the right one where orders should be shipped to. May items be returned due to faulty or incomplete address, package refusal or failure to pick up from postal office, full delivery charges may apply.

Returns of selected items from Yoga Jeans, Rudsak, Lamarque, and Wildfox may be subject to a 10% restocking fee.

Note that, if you benefited from free shipping and, after your return has been processed, the value of the items left in your order is under that free-shipping threshold, we may withhold the amount equivalent to this shipping ($7.99 flat fee).

Delivery Times

Most orders express ship in the next 3 to 5 business days after purchase. Handling time is specified at each style’s product page. Once order is shipped, arrival time is guaranteed entirely by the shipping carrier.

Duties

Check your limits for duty-free packages on your local customs website as international packages may be subjected to customs duties and taxes regulated by their local authorities. Customers are responsible for all import duties, regardless of package acceptance.  Canadian orders are always free of all duties.